Frequently Asked Questions

HOW AND WHEN DO I RECEIVE MY QUESTIONNAIRE?
Our questionnaire is available to you on the computer within seconds after you complete the checkout process on this website. There is no time limit for completing the questionnaire. Just remember we do not begin preparing your documents until we have received your completed questionnaire.

HOW LONG WILL IT TAKE BEFORE I WILL HAVE MY DOCUMENTS TO REVIEW AND SIGN?
From the moment we receive your completed questionnaire we estimate that we will have your documents mailed to you within 5 business days.

HOW AND WHEN WILL I RECEIVE MY DOCUMENTS?
You can either come to our office to review and sign your documents (we will call you to schedule an appointment.
- OR -
We will mail the documents we prepare for you in approximately 5 days from the date we receive your completed questionnaire by standard non-priority mail through the United States Postal Service to the mailing address you provide in your questionnaire.

HOW ARE MY DOCUMENTS GOING TO GET FILED?
1. If you're located in the High Desert area we file everything for you.
2. If not located in the High Desert are You can either take them to your local court house yourself OR
Able “2” Help will mail them to your courthouse for you for filing OR
You can hire our court runner service so that one of our experienced court runners can hand deliver your documents to the court filing clerks for filing. (This service only guarantees the personal delivery of the 1st set of documents; all other documents may be filed by mail at our discretion or delivered by you the client).

WHAT DO I DO IF I DON’T RECEIVE MY DOCUMENTS?
As part of our outstanding customer service we strive for here at Able “2” Help we will contact you within 24-48 hours after receiving your questionnaire. If at any time there is a problem or you suspect a problem do not hesitate to contact us immediately. Either call or email us immediately.

HOW AND WHEN WILL I KNOW IF THE JUDGE APPROVED MY FEE WAIVER?
The courts usually take 10 days to determine if they are going to grant your request to have your court fees waived. The courts will notify you by mail with their decision. In some instances the courts may set you up on a payment plan. It is your responsibility to make sure you understand and are aware of what the Judge decided in your case. Call the courts immediately if you have any questions regarding the status of your fee waiver.

HOW IS A DIVORCE/LEGAL SEPARATION SERVED?
The papers must be served on the other spouse. You can hire a professional process server to personally deliver the papers or a friend or family member over the age of 18 will just simply hand the documents "to serve" to the other party and complete a proof of service. Completing service of process starts the clock running on your six month waiting period.

WHAT IF I AM CONFUSED AFTER I RECEIVE MY COURT DOCUMENTS TO SIGN?
If this set of instructions is confusing to you or you don’t understand have no worries. When we mail you your documents we will include a step by step list of what exactly you do with the documents you have received. Please keep in mind, we are here to help, call us and we will be happy to explain anything you do not understand.

WHAT IS A DIVORCE, LEGAL SEPARATION, ETC....?
DISSOLUTION OF MARRIAGE/DIVORCE: A divorce (also called "dissolution of marriage") ends your marriage or domestic partnership. After you get divorced, you will be single, and you can marry or become a domestic partner again.

LEGAL SEPARATION: A legal separation does not end a marriage or domestic partnership. You can't marry or enter into a partnership with someone else if you are legally separated (and not divorced). A legal separation is for couples that do not want to get divorced but want to live apart and decide on money, property, and parenting issues.

NULLITY OF VOIDABLE MARRIAGE: An annulment (or "nullity of marriage" or "nullity of domestic partnership") is when a court says your marriage or domestic partnership is NOT legally valid. A marriage or domestic partnership that is incestuous or bigamous is never valid. Other marriages and partnerships can be declared "void".

PARENTAL RELATIONSHIP: To officially establish a parent-child relationship between a child (or children) and unmarried parents a case may be filed under Uniform Parentage Act. Once parentage is established, the court may make orders for child support, health insurance, child custody, visitation, name change, reimbursement of pregnancy and birth expenses, and restraining orders. Establishing parentage is also used to secure benefits, such as social security, veteran's, and inheritance rights.

ORDER TO SHOW CAUSE: An order to show cause is a type of court order that requires one or more of the parties to a case to justify, explain, or prove something to the court. Courts commonly use orders to show cause when the judge needs more information before deciding whether or not to issue an order requested by one of the parties.

NAME CHANGE: If you want to change yours or your child's name, you have to file a Petition for a Change of Name. The law requires that you publish your request to change your name and the date of your court hearing to give people a chance to object to your request to change your name.

WHAT SERVICES ARE OFFERED ONLINE?
- Child Support - Child Custody - Child Custody for unmarried parents - Divorce and other "Family law" matters - Legal Separation - Mediation - Modification of Child Support - Name changes - Orders to show cause/ Ex Parte - Stipulations - Visitation

WHAT SERVICES ARE OFFERED IN-STORE?
- Annulments - Certification of Trust - Child Support - Child Custody - Child Custody for unmarried parents - Conservatorships - Deeds - Divorce and other "Family law" matters - Emancipation of Minor - Guardianships - Legal Separation - Living trusts - Marital Settlement Agreements - Mediation - Modification of Child Support - Name changes - Notary Public - Orders to show cause/ Ex Parte - Powers of Attorney - Qualified Domestic Relations Orders - Quit Claim Deeds - Restraining Orders - Responses - Separations - Settlement Agreements - Small Claims - Spousal support - Step-Parent Adoptions - Stipulations - Temporary Restraining Orders - Typing documents - Visitation - Wage garnishments - Wills - and more....